CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Partners

ACDelco
ASE (Automotive Service Excellence)
Jasper
BG Products
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

I would like to thank Murphy's Family Auto for going above and beyond to diagnose and repair the wiper problem on my motor vehicle. Everyone that I dealt with was extremely friendly and professional. I was totally impressed with how I was treated, and would highly recommend the garage to anyone looking for a reliable auto repair company. quotes-image
, 01/26/2021
reviewiconWiper Problem
Electrical Services, near Howell, MI
Big shout out to Dennis and the gang for taking good care of my car. This is the place to go for prompt service, and expertise sadly lacking at some dealerships. You guys are my new go-to auto repair shop. Kudos!!!quotes-image
, 01/21/2021
reviewiconMy new go-to auto repair shop
Howell, MI