Murphy's Family Auto has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team at Howell, MI.
Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.
The Service Writer will be responsible for:
- Scheduling appointments with customers.
- Ensuring effective communication between service technicians and Murphy's Family Auto customers.
- Inspecting vehicles and accurately diagnosing problems
- Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
- Preparing accurate repair orders, detailing problems and approving repairs
- Updating customers with any service recommendations made by service technicians
- Maintaining and enhancing knowledge of automotive maintenance and repairs
Applicants are required to be:
- At least 18 years old
- Recipients of a high school diploma or GED
- In possession of a valid driver's license
- Dependable, honest and outgoing
- Available to work weekends and some holidays
Click here to submit your application for this position.
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I would like to thank Murphy's Family Auto for going above and beyond to diagnose and repair the wiper problem on my motor vehicle. Everyone that I dealt with was extremely friendly and professional. I was totally impressed with how I was treated, and would highly recommend the garage to anyone looking for a reliable auto repair company.
Big shout out to Dennis and the gang for taking good care of my car. This is the place to go for prompt service, and expertise sadly lacking at some dealerships. You guys are my new go-to auto repair shop. Kudos!!!